Your Questions Answered Honestly.
Here are the questions I get asked most often by sellers across the North West. If you cannot find what you are looking for, just get in touch and I will answer personally within a few hours.
I believe that a seller who fully understands the process is a seller who can make the right decision for their situation. These are the questions I hear most often and I have answered every one of them as honestly and completely as I can. There are no trick answers and no sales tactics hidden in these responses. Just straight answers to straight questions.
FREQUENTLY ASKED QUESTIONS FOR RETIRING LANDLORDS
 In most cases I can complete within two to three weeks of agreeing a final price after the RICS survey. In urgent situations such as repossession I can move in as little as seven days. If you need longer than three weeks that is absolutely fine too. The timescale is always set around what works best for you, not what is most convenient for me. I have completed sales in as little as a week and I have also worked to timescales of several months where that suited the seller better. Whatever you need, we build the timeline around it.
No. This is something I feel strongly about because I know how damaging last minute price reductions are to sellers who have already committed. Here is specifically how the price is protected when you sell to me. Once the RICS survey has been completed and we have agreed a final price based on the results, I pay a £1,000 deposit directly into escrow with your solicitor. Not with me. With your solicitor. That deposit locks the price. It cannot change after that point without your agreement. The figure we agree after the survey is the figure you receive on completion day. Your solicitor holds the security and can confirm this to you in writing.
 I am based in Preston and cover the whole of the North West including Lancashire, Greater Manchester, Merseyside, Cheshire, and Cumbria. Specific towns and areas I buy in include Preston, Blackpool, Burnley, Blackburn, Lancaster, Chorley, Wigan, Bolton, Manchester, Salford, Bury, Rochdale, Oldham, Stockport, Warrington, St Helens, Liverpool, Wirral, Chester, Crewe, Carlisle, Barrow, Kendal, Morecambe, Accrington, Nelson, Colne, Clitheroe, Leyland, Skelmersdale, Ormskirk, Southport, Fleetwood, and Lytham St Annes. If you are unsure whether your property falls within my area, just get in touch and I will let you know straight away.
Yes. A solicitor is required to handle the legal transfer of ownership on any property sale. I cover your legal fees in full so there is no cost to you at any stage. I work with solicitors who are experienced in handling sales quickly and keeping the process as straightforward as possible. If you do not already have a solicitor I can recommend one who is familiar with how I work and can move at the pace the sale requires. You are also completely free to use your own solicitor if you prefer.
Any condition. I genuinely mean that. I have bought properties ranging from well maintained and recently decorated homes to properties requiring full structural refurbishment, properties that have been empty for years, properties with significant damp and roof issues, and properties with contents still inside that needed clearing. Condition is never a barrier to me making an offer. I assess every property on its own merits and make an offer that honestly reflects what it is worth in its current state. I carry out all refurbishment work with my own trusted team of contractors after purchase so I am not dependent on the property being in any particular condition before I can proceed.
Yes. I buy tenanted properties regularly and I understand the legal requirements that come with a tenanted sale. You do not need to serve notice on your tenants or wait for the property to become vacant before selling to me. We can agree the sale with tenants in place and I will handle everything in accordance with the tenants legal rights throughout the process. This is particularly relevant for landlords who want to exit the market without the disruption and delay of waiting for vacant possession.
 I cannot give you a specific figure without knowing the property but I will always be completely honest with you about how I arrive at my number. My offers are typically around 80 to 85% of open market value depending on the property, its condition, its location, and the specific circumstances of the sale. In some cases I can offer more than this. The best way to find out exactly what I can offer is a quick conversation. No obligation, no pressure, just an honest figure based on your specific property and situation. And remember, as the comparison tables on my website show, a lower headline offer often results in more money in your pocket once you factor in the months of costs and fees that come with a traditional sale.
None whatsoever. Not at the start, not in the middle, and not on completion day. I cover all legal fees in full. There are no estate agent commissions to pay. There are no survey costs for you since I instruct and pay for the RICS survey myself. There are no hidden charges, no administration fees, and no deductions from the agreed price at any point. What I offer you is what you receive. That is a straightforward promise and I stand by it with every single seller I work with.
You can walk away at any point before exchange of contracts with absolutely no penalty. I do not use lengthy tie in agreements or put sellers under any pressure to proceed. If your circumstances change, if you receive a better offer, if you simply decide the open market is the right route after all, just tell me and we will part on good terms. The only point at which withdrawal becomes complicated is after exchange of contracts, at which point both parties are legally committed to completing the transaction. Up until that point, you are completely free to change your mind.
When you first get in touch, you will receive a text message from me asking for the best time to give you a call. If I do not hear back from you on the text, my PA Megan will give you a call on my behalf to make sure you are not missed and to find out the best time for me to speak with you personally.
Once we have had that initial conversation and established that I can help with your situation, everything from that point onwards is handled directly by me. Every offer, every update, every negotiation, and every conversation through to completion day comes from me personally. You are not passed around a team of people who do not know your situation. You deal with Matt Knowles, the person buying your property with his own funds, from first conversation to the moment the funds land in your account.
The reason I work this way is simple. The sellers who respond to the initial text and tell me the best time to call are the people who are genuinely ready to have a conversation. I focus my time and attention on those warm conversations so that every seller I speak to gets my full attention rather than a rushed call at the wrong moment.
Yes. I work with executors and families dealing with probate properties regularly. You cannot legally complete a sale before probate is granted but you can begin the process, agree a price, and get everything ready so that the moment probate comes through the sale can complete immediately without starting from scratch. I can instruct a RICS survey at my own cost, agree a formal price, and pay a £1,000 escrow deposit to your solicitor to lock that price in place while you wait for the Grant of Probate. That approach can save weeks or even months compared to starting the sale process after probate arrives. I can also include the contents of the property in the sale if clearing them is too difficult or distressing.
There are several meaningful differences. The first and most important is that you deal with me personally rather than a company. There is no sales team, no call centre, and no scripts. Just a direct conversation with the person who will personally be buying your property with his own funds. The second difference is the RICS survey. I instruct a fully qualified RICS accredited surveyor at my own cost for every purchase. Not a drive by valuation or a desktop estimate. A proper independent survey. The third difference is the escrow deposit. Once we have agreed a final price after the survey, I pay a £1,000 deposit to your solicitor, not to me, which locks the price. Many cash buyers do not offer anything like this. The fourth difference is my track record. Over 120 properties purchased personally across the North West in five years using my own funds. This is not a side business. It is what I do full time.
You will receive a text message from me asking for the best time to give you a call. The sellers who respond with a time that suits them are the ones I prioritise calling first as those are the warmest and most productive conversations. If I do not hear back from you on the text, my PA Megan will follow up with a call on my behalf to find out the best time for me to speak with you personally. Once we connect, we will have a straightforward conversation about your property and your situation. There is no script, no sales pitch, and no pressure. I will ask you some straightforward questions about the property, its condition, and your timescale. If I think I can help I will come back to you with a genuine cash offer within 24 hours of that first conversation. There is no obligation to proceed at any stage and no pressure to make a decision before you are ready.
Yes. I am a member of The Property Ombudsman scheme. This means that if you ever feel you have not been treated fairly during any part of the process, there is a formal independent redress mechanism available to you. I am committed to the standards of conduct that membership requires and I take that commitment seriously. I am also working towards membership of the National Association of Property Buyers. These accreditations exist to protect sellers and I am committed to meeting and exceeding the standards they set out.
PROBATE AND INHERITANCE SPECIFIC
You cannot legally complete a sale before probate is granted. However, you can agree a price, have the RICS survey carried out, and pay a £1,000 escrow deposit to lock the price in place so that everything is ready to complete the moment probate arrives. This saves significant time compared to starting the process from scratch after probate is confirmed.
 Inheritance tax is generally due before probate is granted in most cases, though HMRC does allow tax on property to be paid in instalments in some circumstances. Selling the property quickly after probate is granted can provide the funds to settle any outstanding inheritance tax liability and release the rest of the estate. Always speak to a qualified solicitor or tax adviser about your specific situation as inheritance tax rules are complex and individual circumstances vary significantly.
A Grant of Probate is issued when the deceased left a valid will naming an executor. Letters of Administration are issued when there is no will or the named executor is unable or unwilling to act. Both documents give the holder the legal authority to deal with the estate including selling any property within it. The application process and timescales are similar for both. If you are unsure which applies to your situation, your solicitor can advise you.
Still Have a Question That Is Not Answered Here?
 Get in touch and I will answer personally within a few hours. No automated responses, no chatbots, no being put on hold. Just a straight answer from me directly.